Refund policy

You can return most items within 14 days of receiving them for a full refund. Items should be unused and in their original packaging.

To start a return, email us at ggibbs3@hotmail.com with your order number, and we'll reply with return instructions. Please don't send items back without contacting us first.

Return postage is paid by you, unless the item is faulty, damaged or not what you ordered, in which case we'll cover it.

Once we've received your return, we'll refund you to your original payment method within 14 days.

If an item arrives damaged or faulty, please contact us within 14 days of delivery with a photo, and we'll replace or refund it.

This doesn't affect your statutory rights under UK consumer law.